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Be aware of companies using “bait-n-switch” techniques!

You're ready to have your wall-to-wall carpeting professionally cleaned and want to get the best job for the best price.
You may have received a coupon in a Val Pak or via direct mail, advertising $6.95 per room! What a great deal, huh? How can they afford to charge such a low price? As a reputable business owner who has been serving this area, I can tell you with all certainty; THEY CAN'T! To get to your home, the gas alone would make this a losing proposition for the company. Then there are cleaning agents, set up and tear down time, and the actual job labor—a firm charging $6 or $9 a room would soon go broke.
How/why are they charging this price? The answer is simple—Bait & Switch! Here is a typical scenario: Once inside your home, they inform you that the advertised price is for 'basic steam cleaning'–in other words, clear water. Take it from me; you cannot properly clean even a lightly soiled carpet without proper cleaning agents, such as a pre-conditioner, emulsifier, and various spot cleaners. Oh, they have these products on their truck, but if they use them on your carpets, your $6 per room price just went up to $75. Then, there are the high-pressure add-on sales (carpet protector, deodorizing) and charges for moving furniture. Throw in the 'nominal travel charge,' and the two rooms you thought you would be paying $12 to clean have just cost you $300, not to mention the lousy job performed by the non-certified, inexperienced technician. These companies hire right off the street and pay on a commission basis. Commission on what? On all of the upsell, of course! Cleaning companies that use the bait-and-switch sales strategy get routinely sued, go out of business, and resurface under a new name. Save yourself the trouble!
We pride ourselves on high-quality, professional carpet cleaning and have trained and skilled IICRC-certified technicians. You pay the price we quote during our free cleaning consultation. Our sole purpose is to please you and extend the life of your carpeting with a professional and thorough job. Don't be taken in by bait-and-switch companies. Remember the old adage—"You get what you pay for!"

Serving Northern Virginia, Montgomery County, Anne Arundel County, and Prince George's County
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